If you purchase items online, you need to read this. This was a email thread I just had with a reseller on Amazon.com. I ordered 3 of the same item in this pic. Start at the bottom and read to the top.
From: "Steve Fusek"
Date: August 10, 2009 8:28:33 PM GMT+02:00
To: "'Chris Johnson'"
Subject: RE: Ron's Home and Hardware
No
From: Chris Johnson [mailto:moose.johnson@gmail.com] On Behalf Of Chris Johnson
Sent: Monday, August 10, 2009 1:31 PM
To: Steve Fusek
Subject: Re: Ron's Home and Hardware
So if I did not cancel the order when I saw the charge, when it was send to you from Amazon for shipping would the price be adjusted?
On Aug 10, , at 7:19 PM, , Steve Fusek wrote:
I don’t disagree, but that is what I was trying to tell you, the system cannot figure out how to figure what or how many items will fit in the same box.
From: Chris Johnson [mailto:moose.johnson@gmail.com] On Behalf Of Chris Johnson
Sent: Monday, August 10, 2009 1:15 PM
To: Steve Fusek
Subject: Re: Ron's Home and Hardware
No Problem, When I look at the weight of the item, and the fact that three of them can fit in a box together and could not cost more that 15.00 to ship, 52.00 dollars is a way out of line.
On Aug 10, , at 6:33 PM, , Steve Fusek wrote:
Your email was passed on to me. The way things are calculated on Amazon is based on weight. This item actually has a surcharge that is added based on the size of the package. In addition, the price of shipping is in no way related to the price of the item. If you look at this item we sell it for $7.96 and Amazon sells it for $18. Freight is obviously built in to their price, we instead charge real prices for items and try as best we can to replicate what we will be charged for shipping. We do not try to make money on shipping we just try to not lose money on shipping. The system does not work well when consumers buy multiple items, while it does not continue to charge the base rate on shipping it does charge the weight and surcharges. I hope this helps. The system is not perfect, we have the same sorts of challenges on our site as well as on Ebay. None of the three is a perfect system, but we continue to work on it.
Steve
Owner of Ron’s Home and Hardware
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